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Another head delay...

9/10/2018

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Picture
Cylinder head update.
Good morning, I have been diligently attempting to get a straight answer from the foundry regarding the shipment of my EDGY heads. Here is this mornings daily correspondence to the foundry:
"I must respond to some customer emails today. Please let me know if the heads were shipped Friday as promised and if not, when they will."
Theoretically, the heads shipped to us for machining last Friday. Unfortunately, this was the eighth straight week of being told the same thing. I am learning from friends that this is a "normal" problem with being a small fish customer but it is annoying for us all nonetheless.
If, for some reason the delay has caused you to no longer need the head, please let me know via email and I will refund your purchase.
I would love to be able to give you a definitive shipping date, but I can no longer believe the foundry when they say, "They'll be shipping this week." The fact that we will need four weeks to machine every head has not changed, nor has the fact that we are going to expedite those who have told us they need them ASAP.
I will personally respond to individual emails today as well.
My sincerest apologies, Pete
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  • Home
  • OUR STORY
  • WHATS NEW?
  • NEW CYLINDER HEADS
  • NEW SIDE COVERS
  • VINTAGE FLATHEAD SIX PARTS
  • CAMSHAFTS
  • PRESS
  • TECH FAQ
  • Links
  • Contact